TERMS OF SERVICE
UniPhone - Updated
07/01/06
This Agreement constitutes the contract by and between
UniBells Inc. ("we," "us" or "UniBells") and the Subscribers ("you" or
"Subscriber") to UniBells’s voice over internet protocol communication
services ("Service"). The Service is an alternative to traditional telephone
service. This Agreement controls both the Service and any devices used in
conjunction with the Service such as, without limitation, an Internet Protocol
phone, Multimedia Terminal Adapter, Analog Telephone Adapter, or any other
Internet Protocol connection device ("Device" or "Equipment"). By checking the
“I agree to the Terms of Service” checkbox and entering the text “I agree”, and
submitting your information, you are agreeing to these terms.
UniBells will, from time to time, update, revise, supplement,
and otherwise modify this Agreement. These modifications (collectively called
“Additional Terms”) shall be considered given and effective on the date posted
at www.UniBells.com and shall be, when posted, incorporated into this
Agreement. The Agreement as modified by any and all Additional Terms supersedes
all previously agreed-to Agreements, including, without limitation, any terms
included in the packaging of any Device provided by UniBells. You agree to
periodically visit www.UniBells.com, read the latest version of this
Agreement, and to contact UniBells should you have any questions or concerns
regarding the Additional Terms. Your continued use of the Service constitutes
your understanding and acceptance of the Agreement as modified by all Additional
Terms.
1. EMERGENCY SERVICES - 911 DIALING
1.1 Non-Availability of Traditional 911 or E911 Dialing Service. The Service
does not support traditional 911 or E911 access to emergency services in all
locations. Where we do not offer traditional 911 or E911 access, we offer a
feature known as "911 Dialing" which is a limited emergency calling service
available only on UniBells-provided Devices or Equipment. UniBells’s 911
Dialing feature is not automatic; you must separately take affirmative steps, as
described in this Agreement and on our website, to register the address where
you will use the Services in order to activate the 911 Dialing feature. You must
do this for each UniBells number that you obtain. Activation of the E911
service is not optional and is a mandatory step in our signup process. You shall
inform any household residents, guests and other third persons who may be
present at the physical location where you utilize the Service of (i) the
non-availability of traditional 911 or E911, and (ii) the important differences
in and limitations of the UniBells 911 Dialing feature as compared with
traditional 911 or E911 dialing. When you sign up for service you will receive a
sticker concerning the potential non-availability of traditional 911 or E911
dialing (the "911 Sticker"). It is your responsibility, in accordance with the
instructions that accompany each Device, to place the 911 Sticker on each Device
that you use with the Service. If you did not receive a 911 Sticker with your
Device, or you require additional 911 Stickers, please contact our customer care
department.
1.2 Registration of Physical Location Required. For each phone
number that you use for the Service, you must register with UniBells the
physical location where you will be using the Service with that phone number.
When you move the Device to another location, you must register your new
location. If you do not register your new location, any call you make using the
911 Dialing feature may be sent to an emergency center near your old address.
You will register your initial location of use when you subscribe to the
Service. Thereafter, you may register a new location by following E911 info link
inside your account on www.UniBells.com. For purposes of the 911 Dialing
feature, you may only register one location at a time for each phone line you
use with the Service.
1.3 Confirmation of Activation Required. Your 911 Dialing feature
will not be activated for any phone line that you are using with the Service,
unless and until you receive an email from us confirming that the 911 Dialing
feature has been activated for that phone line.
1.4 How Emergency Personnel are Contacted. We contract with a
third party to use the address of your registered location to determine the
nearest emergency response center and then forward your call to a general number
at that center. When the center receives your call, the operator will not have
your address and may not have your phone number. You must therefore provide your
address and phone number in order to get help. Some local emergency response
centers may decide not to have their general numbers answered by live operators
24 hours a day. If we learn that this is the case, we will send your call
instead to a national emergency calling center and a trained agent will contact
an emergency center near you to dispatch help. You hereby authorize us to
disclose your name and address to third-party service providers, including,
without limitation, call routers, call centers and public service answering
points, for the purpose of dispatching emergency services personnel to your
registered location.
1.5 Service Outages.
(a) Service Outages Due to Power Failure or Disruption. 911 Dialing does not
function in the event of a power failure or disruption. If there is an
interruption in the power supply, the Service, including 911 Dialing, will not
function until power is restored. Following a power failure or disruption, you
may need to reset or reconfigure the Device prior to utilizing the Service,
including 911 Dialing. (b) Service Outages Due to Internet Outage or Suspension
or Termination of Broadband Service or ISP Service. Service outages or
suspensions or terminations of service by your broadband provider or ISP will
prevent all Service, including 911 Dialing, from functioning. (c) Service Outage
Due to Suspension or Termination of Your UniBells Account. Service outages due
to suspension or termination of your account will prevent all Service, including
911 Dialing, from functioning. (d) Service Outages Due to ISP or Broadband
Provider Blocking of Ports or Other Acts. Your ISP or broadband provider or
other third party may intentionally or inadvertently block the ports over which
the Service is provided or otherwise impede the usage of the Service. In that
event, provided that you alert us to this situation, we will attempt to work
with you to resolve the issue. During the period that the ports are being
blocked or your Service is impeded, and unless and until the blocking or
impediment is removed or the blocking or impediment is otherwise resolved, your
Service, including the 911 Dialing feature, may not function. You acknowledge
that UniBells is not responsible for the blocking of ports by your ISP or
broadband provider or any other impediment to your usage of the Service, and any
loss of service, including 911 Dialing, that may result. In the event you lose
service as a result of blocking of ports or any other impediment to your usage
of the Service, you will continue to be responsible for payment of the Service
charges unless and until you terminate the Service in accordance with this
Agreement. (e) Other Service Outages. If there is a Service outage for any
reason, such outage will prevent all Service, including 911 Dialing, from
functioning. Such outages may occur for a variety of reasons, including, but not
limited to, those reasons described elsewhere in this Agreement.
1.6 Re-Activation Required if You Change Your Number or Add or
Port New Numbers. 911 Dialing does not function if you change your phone number
or if you add or port new phone numbers to your account, unless and until you
successfully register your location of use for each changed, newly added or
newly ported phone number.
1.7 Network Congestion; Reduced Speed for Routing or Answering
911 Dialing Calls. There may be a greater possibility of network congestion
and/or reduced speed in the routing of a 911 Dialing call made utilizing the
Service as compared to traditional 911 dialing over traditional public telephone
networks.
1.8 Possible Lack of Automatic Number Identification. It may or
may not be possible for the local emergency personnel to automatically obtain
your phone number when you use 911 Dialing. Our system is configured to send the
automatic number identification information; however, one or more telephone
companies, not us, route the traffic to the emergency response center and that
center may not be capable of receiving and passing on that information. As a
result, the operator who answers your 911 Dialing call may not be able to
automatically obtain your phone number and call you back if the call is not
completed or is not forwarded, is dropped or disconnected, if you are unable to
speak to tell the operator your phone number, or if the Service is not
operational for any reason.
1.9 No Automated Location Identification. In most service areas,
it is not possible at this time to transmit to the local emergency response
center the address that you registered for 911 Dialing. You will need to state
the nature of your emergency promptly and clearly, including your location (and
possibly your telephone number), as the operator will not have this information.
Emergency personnel will not be able to find your location if the call is not
completed or is not forwarded, is dropped or disconnected, if you are unable to
speak to tell the operator your location, or if the Service is not operational
for any reason.
1.10 Disclaimer of Liability and Indemnification. We do not have
any control over whether, or the manner in which, calls using our 911 Dialing
service are answered or addressed by any local emergency response center. We
disclaim all responsibility for the conduct of local emergency response centers
and the national emergency calling center. We rely on third parties to assist us
in routing 911 Dialing calls to local emergency response centers and to a
national emergency calling center. We disclaim any and all liability or
responsibility in the event such third party data used to route calls is
incorrect or yields an erroneous result. Neither UniBells nor its officers or
employees may be held liable for any claim, damage, or loss, and you hereby
waive any and all such claims or causes of action, arising from or relating to
our 911 Dialing service unless such claims or causes of action arose from our
gross negligence, recklessness or willful misconduct. You shall defend,
indemnify, and hold harmless UniBells, its officers, directors, employees,
affiliates and agents and any other service provider who furnishes services to
you in connection the Service, from any and all claims, losses, damages, fines,
penalties, costs and expenses (including, without limitation, attorneys fees)
by, or on behalf of, you or any third party relating to the absence, failure or
outage of the Service, including 911 Dialing, incorrectly routed 911 Dialing
calls, and/or the inability of any user of the Service to be able to use 911
Dialing or access emergency service personnel.
1.11 Alternate 911 Arrangements. If you are not comfortable with
the limitations of the 911 Dialing service, you should consider having an
alternate means of accessing traditional 911 or E911 services or terminating the
Service.
1.12 911 Dialing service is not compatible with any softphone.
2. SERVICE PLANS
2.1 THE ONVINE
UNLIMITED SERVICE PLAN
2.2 The Service. The UniPhone Unlimited Service Plan provides you
with an unlimited number of minutes of Service per month for incoming and
outgoing calls to anywhere in the US and Canada,Korea Ground Phone,China. In order to use the Service you
must first establish, maintain, and pay for a broadband connection to the
Internet through an internet service provider.
2.3 Service Distinctions. The Service is not a
“telecommunications service” and is provided solely on a best efforts basis.
Important legal distinctions exist between a telecommunications service and the
Service we provide. Each are subject to different regulatory treatment which may
limit or otherwise affect your rights of redress before regulatory agencies.
2.4 Term. Service under the UniPhone Unlimited Service Plan is on a
monthly basis for a term that begins on the date UniBells activates your
Service and ends on the day before the same date the following month. Subsequent
terms of this Agreement automatically renew on the 1st of every month on a
prorated basis unless and until you give us written notice of non-renewal at
least 10 days before the end of the monthly term in which the notice is given.
You may provide written notice of termination to UniBells via e-mail to
billing@UniBells.com.
2.5 Calculation of the Term. The Unlimited Service Plan is
for full monthly terms, meaning that if you attempt to terminate Service prior
to the end of a monthly term, you shall be responsible for the full month's
charges to the end of the then-current term, including, without limitation,
unbilled charges, plus a disconnection fee, if applicable, all of which will
immediately become due and payable. You shall also be responsible for the next
full month's charges in the event that you do not provide the requisite ten-days
notice of termination prior to the expiration of the then-current term.
Expiration of the term or termination of Service will not excuse you from paying
all accrued and unpaid charges due under this Agreement.
2.6 Charges. All the following charges are denominated in United
States’ dollars. You agree to pay UniBells $24.99 per month in exchange for an
unlimited number of minutes of Service per month to the US and Canada and:
* $0.99 for each call you make to UniBells’s directory
assistance
* $0.30 for each payphone call made to you through the Service
* all taxes and fees arising or result from your subscription to or use of the
Service
* all charges imposed on UniBells for toll-free calls you make through the
Service
* any termination fees
* any international usage charges
2.7 Fees. You agree to pay a one-time Service activation fee of
$29.95 and a one-time $9.99 shipping and handling fee for the UniBells
adapter. You also agree to pay a disconnection fee of $49.99 per voice line
disconnected. UniBells will waive the disconnection fee in its entirety if you
return the phone adapter in the manner described in paragraph 4.3 of this
Agreement.
2.8 THE Basic
500 SERVICE PLAN
2.9 The Service. The Basic 500 Service Plan provides you with 500 minutes of
Service per month for incoming and outgoing calls to anywhere in the US and
Canada,Korea Ground Phone,China. In order to use the Service you must first establish, maintain, and pay
for a broadband connection to the Internet through an internet service provider.
2.10 Calculation of Service usage. UniBells will round up to
the next full minute all portions of the Service minutes you use. Your 500
minutes of Service does not accumulate from month to month. If you do not use
your 500 minutes of Service in any one month, the remaining minutes of Service
do not roll over into the next or any subsequent month.
2.11 Service Distinctions. The Service is not a
“telecommunications service” and is provided solely on a best efforts basis.
Important legal distinctions exist between a telecommunications service and the
Service we provide. Each are subject to different regulatory treatment which may
limit or otherwise affect your rights of redress before regulatory agencies.
2.12 Term. Service under the Basic 500 Service Plan is on a
monthly basis for a term that begins on the date UniBells activates your
Service and ends on the day before the same date the following month. Subsequent
terms of this Agreement automatically renew on the 1st of every month on a
prorated basis unless and until you give us written notice of non-renewal at
least 10 days before the end of the monthly term in which the notice is given.
You may provide written notice of termination to UniBells via e-mail to
billing@UniBells.com.
2.13 Calculation of the Term. The Basic 500 Service Plan is for
full monthly terms, meaning that if you attempt to terminate Service prior to
the end of a monthly term, you shall be responsible for the full month's charges
to the end of the then-current term, including, without limitation, unbilled
charges, plus a disconnection fee, if applicable, all of which will immediately
become due and payable. You shall also be responsible for the next full month's
charges in the event that you do not provide the requisite ten-days notice of
termination prior to the expiration of the then-current term. Expiration of the
term or termination of Service will not excuse you from paying all accrued and
unpaid charges due under this Agreement.
2.14 Charges. All the following charges are denominated in United
States’ dollars. You agree to pay UniBells $14.99 per month in exchange for
500 minutes of Service to the US and Canada per month and:
* $0.049 per minute for every minute you use domestically over
500 minutes
* $0.99 for each call you make to UniBells’s directory assistance
* $0.30 for each payphone call made to you through the Service
* all taxes and fees arising or result from your subscription to or use of the
Service
* all charges imposed on UniBells for toll-free calls you make through the
Service
* any termination fees
* any international usage charges
2.15 Fees. You agree to pay a one-time Service activation fee of
$29.95 and a one-time $9.99 shipping and handling fee for the UniBells
adapter. You also agree to pay a disconnection fee of $49.99 per voice line
disconnected. UniBells will waive the disconnection fee in its entirety if you
return the phone adapter in the manner described in paragraph 4.3 of this
Agreement.
2.16 THE
BUSINESS UNLIMITED SERVICE PLAN
2.17 The Service. The Business Unlimited Service Plan provides
you with an unlimited number of minutes of Service per month for incoming and
outgoing calls to anywhere in the US and Canada. In order to use the Service you
must first establish, maintain, and pay for a broadband connection to the
Internet through an internet service provider. The Service and Device are
provided to you as a small business user. You shall not resell or transfer the
Service or the Device to another party without our prior written consent. You
are prohibited from using the Service or the Device for auto-dialing, continuous
or extensive call forwarding, telemarketing (including, without limitation,
charitable or political solicitation or polling), voicemail broadcasting
or fax or voicemail blasting. We reserve the right to immediately terminate or
modify your Service if we determine, in our sole and absolute discretion, that
you have at any time used the Service or the Device for any of the
aforementioned or similar activities.
2.18 Service Distinctions. The Service is not a
“telecommunications service” and is provided solely on a best efforts basis.
Important legal distinctions exist between a telecommunications service and the
Service we provide. Each are subject to different regulatory treatment which may
limit or otherwise affect your rights of redress before regulatory agencies.
2.19 Term. Service under the Business Unlimited Service Plan is
on a monthly basis for a term that begins on the date UniBells activates your
Service and ends on the day before the same date the following month. Subsequent
terms of this Agreement automatically renew on the 1st of every month on a
prorated basis unless and until you give us written notice of non-renewal at
least 10 days before the end of the monthly term in which the notice is given.
You may provide written notice of termination to UniBells via e-mail to
billing@UniBells.com.
2.20 Calculation of the Term. The Business Unlimited Service Plan
is for full monthly terms, meaning that if you attempt to terminate Service
prior to the end of a monthly term, you shall be responsible for the full
month's charges to the end of the then-current term, including, without
limitation, unbilled charges, plus a disconnection fee, if applicable, all of
which will immediately become due and payable. You shall also be responsible for
the next full month's charges in the event that you do not provide the requisite
ten-days notice of termination prior to the expiration of the then-current term.
Expiration of the term or termination of Service will not excuse you from paying
all accrued and unpaid charges due under this Agreement.
2.21 Charges. All the following charges are denominated in United
States’ dollars. You agree to pay UniBells $49.99 per month in exchange for an
unlimited number of minutes of Service per month to the US and Canada and:
* $0.99 for each call you make to UniBells’s directory
assistance
* $0.30 for each payphone call made to you through the Service
* all taxes and fees arising or result from your subscription to or use of the
Service
* all charges imposed on UniBells for toll-free calls you make through the
Service
* any termination fees
* any international usage charges
2.22 Fees. You agree to pay a one-time Service activation fee of
$29.95 and a one-time $9.99 shipping and handling fee for the UniBells
adapter. You also agree to pay a disconnection fee of $49.99 per voice line
disconnected. UniBells will waive the disconnection fee in its entirety if you
return the phone adapter in the manner described in paragraph 4.3 of this
Agreement. For BYOD customers there is a one-time activation fee of $9.99 and
no disconnection fee.
2.23 Billing.
You are solely responsible for all fees and charges incurred through use of the
Service even if you are not the one who actually used the Service. You agree
that UniBells can charge all its fees and charges at least monthly, in
advance, to your credit or debit card. We reserve the right to bill at more
frequent intervals if the amount you owe to us at any time exceeds $51. Any
usage charges will be billed in increments that are rounded up to the nearest
minute except as otherwise set forth in the rate schedules found on our website.
You further agree that UniBells can, in its sole and absolute discretion,
charge all fees and charges as they accrue or in any subsequent months’ bill.
Your authorization for UniBells to charge your credit card shall remain valid
until 30 days after we receive written notice from you terminating our authority
to charge your credit or debit card. You may provide such notice via e-mail to
billing@UniBells.com. Upon receipt, we will charge your credit or debit card
for the disconnection fee, if applicable, and all other outstanding fees and
charges and then terminate your Service.
2.24 Money Back Guarantee. Within the first 30 days of Service,
you may, for any reason, request a refund of certain payments you made to
UniBells. You are entitled to a refund only of the payments you made toward
the first-ordered line and not on any additional or secondary lines. UniBells
will refund the charge for your first month of Service, the activation fee, the
shipping and handling fee, and the termination fee provided that:
* you cancel your Service
* you have not exceeded 250 minutes of domestic usage; international usage will
be billed to you
* you return the Device, within 14 days after cancellation, in its original
condition, normal wear and tear excluded, and in its original packaging with the
UPC or bar code intact and accompanied by all its components, accessories, and
documentation, and
* before returning the Device you obtain a return authorization number from
UniBells’s support department, which can be reached at support.UniBells.com
All other payments—such as, but not limited to, taxes and
directory assistance fees—will not be refunded. The refund will be made in a
manner determined by UniBells.
2.25 Termination. UniBells may, in its sole and absolute
discretion, suspend or cease providing the Service, or your access to the
Service, at any time. If so, you are liable only for those fees and charges
incurred up to the date of termination. We may also terminate your Service at
any time if any charge to your credit or debit card is declined or reversed,
your credit or debit card expires and you have not provided us with a valid
replacement, or in case of any other non-payment of fees or charges. If your
Service is terminated by UniBells due to non-payment or for any violation by
you of this Agreement, you remain fully liable for all fees and charges under
this Agreement and any and all costs we incur to collect such amounts,
including, without limitation, collection costs and attorneys’ fees.
2.26 Billing Disputes. If you dispute any charge made by
UniBells on any billing statement that you receive, you must notify us in
writing within 30 days after receiving that statement. You agree that all fees
and charges UniBells charges against your debit or credit card that are
uncontested after 30 days are valid and due and owing. All notices of disputed
charges should explain the dispute in reasonable detail and be sent to billing@UniBells.com
or to:
UniBells Billing Department
10200 Pioneer Blvd. #300
Santa Fe Springs, CA 90670
You agree to notify us in writing immediately if the Device is
stolen or if you become aware at any time that your Service is being stolen,
fraudulently used, or otherwise being used in an unauthorized manner. Until such
time as we receive notice of the theft, fraudulent use, or unauthorized use, you
shall be liable for all use of the Service.
2.27 Privacy. UniBells uses, in whole or in part, the public
Internet and third party networks to provide its Service. UniBells encrypts
and makes its best effort to secure the communications it transmits through the
Service. UniBells is not liable, therefore, for any lack of privacy, or any
consequence due to any lack of privacy, due to your use of the Service. Please
refer to our Privacy Policy at www.UniBells.com for details.
3.0 LIMITATIONS OF SERVICE
3.1 The Service is personal to you. You may not sell, assign,
license, or otherwise transfer any of your rights in the Service or the Device
to any other party. UniBells may, for business, technical, or any other
purpose, sell, assign, or license its rights in this Agreement.
3.2 Residential use only. The Service and the Device are provided
solely for your residential use. You are prohibited from using the Service or
the Device for auto-dialing, continuous or extensive call forwarding,
telemarketing—including, without limitation, charitable or political
solicitation or polling—fax or voicemail broadcasting or voicemail
blasting. We reserve the right to immediately terminate or modify your Service
if we determine, in our sole and absolute discretion, that your use of the
Service or the Device is, or at any time was, inconsistent with normal
residential usage patterns. You agree to pay our higher rates for commercial
service for all periods in which your use of the Service or the Device was
inconsistent with normal residential use. You agree that this Agreement does not
create a joint venture, partnership, agency, or any other cooperative business
relationship between you and UniBells.
3.3 The Service requires an Internet connection. You acknowledge
that the Service depends upon you establishing, maintaining, and paying for a
broadband connection to the Internet. You agree to continue to pay for the
Service, until properly terminated, if your Internet connectivity is
malfunctioning, is suspended, or is itself terminated. You acknowledge and
understand that the Service does not function in the event of power failure.
3.4 Prohibited Purposes. UniBells may terminate your Service if
we determine, in our sole and absolute discretion, that you have used the
Service or the Device for an unlawful purpose, in a manner that violates this
Agreement, or is in any way threatening, abusive, harassing, defamatory,
libelous, deceptive, fraudulent, invasive of another's privacy, or is similar to
those behaviors. If your Service is terminated under this provision, all
outstanding fees and charges and all termination-related fees and charges
immediately become due and payable. In addition, we may forward the relevant
communication and any other information, including your personally identifiable
information, to the appropriate authorities for investigation and potential
prosecution. You hereby consent to our forwarding of all such communications and
information to these authorities.
3.5 Limitations on certain calls. The Service does not support 0+
or operator assisted calling, including, without limitation, collect calls,
third party billing calls, or calling card calls. Other than the limited E911
access described above, the Service may not support 311, 511, or other x11 calls
or calls to 900 numbers or other pay-per-call services.
3.6 Telephone numbers. All telephone numbers provided to you by
UniBells shall be leased and not sold. You agree not to use any such number
with any device other than the Device with which you access the Service. The
numbers you obtain from us will not be listed in any telephone directories.
3.7 Incompatibility with other services. The Service may not be
compatible with outdialing services such as your home security system, medical
monitoring equipment, facsimile machines, and satellite and interactive
television systems. You may be required to maintain a telephone connection
through your local exchange carrier in order to use these other services.
3.8 Use of the Service outside the United States. If you use the
Service or the Device outside the United States, you are solely responsible for
any violations of local laws and regulations resulting from such use and all
fees and charges incurred by you or UniBells for such use.
4.0 GENERAL PROVISIONS
4.1 No Service disruption. You agree not to attempt to hack,
hack, or in any way disrupt the Service or make any use of the Service that is
inconsistent with your residential use of the Service. You agree not to attempt
to alter or alter the electronic serial number or equipment identifier of the
Device or to perform a factory reset of the Device without our prior written
consent. We reserve the right to terminate your Service if we believe, in our
sole and absolute discretion, that you have engaged in any of these acts.
4.2 Intellectual Property rights. Subject to the intent and terms
of this Agreement, UniBells grants you a revocable, nontransferable, and
nonexclusive license to use the software through which the Service is provided
and the software and inventions imbedded or manifest in its Device. You agree
this license is strictly limited to only those uses necessary to utilize the
Service for your residential use. You agree not to reverse compile, disassemble,
or reverse engineer or otherwise attempt to derive the source code from the
binary code of any UniBells-provided firmware or software. Nothing in this
Agreement grants you any right or license to own or use any trademark owned or
licensed by UniBells.
4.3 The Device. You agree to use the Device solely to access the
Services. The Device is and remains UniBells’s property. If the Device is
stolen, you agree to notify us by e-mail immediately at support@UniBells.com or
by calling us at 1-562-293-9317. If the Device malfunctions, you will be sent a
replacement Device at no charge upon UniBells’s receipt of the defective
Device. If you require a replacement Device for any other reason, you will be
charged a fee of $49.99. Upon termination of Service, you may return the Device
to UniBells in lieu of being charged the disconnection fee. At your risk and
expense, you may return the Device within 10 days of termination if (1) it is
sent back in its original packaging with the UPC or bar code intact, (2) it is
accompanied by all of its components, accessories, and documentation, and (3)
you have received a return authorization number from UniBells’s billing
department, which can reached at billing@UniBells.com.
4.4 Other Devices. We reserve the right to prohibit your use of
any interface device that we have not provided to you. You hereby represent and
warrant that you possess all required rights, including software and firmware
licenses, to use any interface device that we have not provided to you. In
addition, you shall indemnify and hold us harmless against any and all liability
arising out of your use of such interface device with the Service.
4.5 Service Disruption. UniBells will attempt to promptly
resolve any situation or condition that has caused a Service interruption to the
extent the fault involves our network. You acknowledge and agree that the
Service is provided “AS IS.” Credit allowances for Service interruption will be
provided only in UniBells’s sole and absolute discretion. UniBells will
occasionally perform maintenance activities to maintain or improve the Service.
These activities include, without limitation, tests, adjustments and
inspections, and substituting, changing, or rearranging equipment or facilities.
These activities will occur both on a scheduled basis and in response to
unanticipated Service-affecting events. UniBells will use commercially
reasonable efforts to restrict these activities to after business hours.
4.6 Release of Information. UniBells will produce all
information and communications in its possession, custody, and control
responsive to law enforcement requests, subpoenas, and court orders. UniBells
is not obligated to disclose to you those demands for information or its
activities in compliance with those demands. UniBells may, moreover, disclose
all information and communications in its possession, custody, and control if
necessary to protect its rights and property and in the case where failure to
disclose the information or communication may harm or potentially its customers
or others.
5.0 LIMITATIONS OF LIABILITY
5.1 Limitation of liability due to technical difficulties.
UniBells shall not be liable for any delay or failure to provide the Service,
including E911 access, at any time or from time to time, or any interruption or
degradation of voice quality caused by any of the following:
* an act or omission of an underlying carrier, service provider,
vendor or other third party; equipment, network, or facility failure; equipment,
network, or facility upgrade or modification
* force majeure events such as, but not limited to, acts of God, acts of nature,
strikes, fire, war, riot, acts of terrorism, and government actions
* equipment, network, or facility shortage
* equipment or facility relocation
* service, equipment, network, or facility failure caused by the loss of power
to you
* outage of, or blocking of ports by, your ISP or broadband service provider or
other impediment to usage of the Service caused by any third party
* any act or omission by you or any person using the Service or Device provided
to you;
* or any other cause beyond our control, including, without limitation, a
failure of or defect in any Device, the failure of an incoming or outgoing
communication, the inability of communications, including, without limitation,
E911 access, to be connected or completed, or forwarded.
Our aggregate liability shall in no event exceed the fees and
charges accrued by you during the period of time your harm allegedly occurred.
5.2 Disclaimer of Liability for Damages. IN NO EVENT SHALL
UniBells, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE
FOR ANY DIRECT, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES, OR FOR ANY OTHER DAMAGES, INCLUDING, BUT NOT LIMITED TO,
PERSONAL INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, LOSS OF DATA, LOSS OF REVENUE
OR PROFITS, OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY
TO USE THE SERVICE, INCLUDING INABILITY TO ACCESS EMERGENCY SERVICE PERSONNEL.
THE LIMITATIONS SET FORTH HEREIN APPLY TO CLAIMS FOUNDED IN BREACH OF CONTRACT,
BREACH OF WARRANTY, PRODUCT LIABILITY, TORT, AND ANY AND ALL OTHER THEORIES OF
LIABILITY AND APPLY WHETHER OR NOT WE WERE INFORMED OF THE LIKELIHOOD OF ANY
PARTICULAR TYPE OF DAMAGES.
5.3 Content. You shall be liable for any and all liability that
relates to or arises out of the content transmitted by you or by any person,
whether authorized or unauthorized, who uses the Service or Device. You shall
assure that your and your User's use of the Service and content complies at all
times with all applicable laws, regulations, and written and electronic
instructions for use.
5.4 No Third Party Beneficiaries. No provision of this Agreement
provides any person or entity that is not a party to this Agreement with any
remedy, claim, liability, reimbursement, or cause of action, or creates any
other third party beneficiary rights.
5.5 No Warranties on Service. UniBells MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS OF THE SERVICE OR DEVICE FOR A PARTICULAR PURPOSE,
TITLE OR NON-INFRINGEMENT OR ANY WARRANTY ARISING BY USAGE OF TRADE, COURSE OF
DEALING, OR COURSE OF PERFORMANCE OR ANY WARRANTY THAT THE SERVICE WILL MEET
YOUR REQUIREMENTS. WE DO NOT WARRANT THAT THE SERVICE OR DEVICE WILL BE WITHOUT
FAILURE, DELAY, INTERRUPTION, ERROR, DEGRADATION OF VOICE QUALITY, OR LOSS OF
CONTENT, DATA, OR INFORMATION. NEITHER UniBells NOR ITS OFFICERS, DIRECTORS,
EMPLOYEES, AFFILIATES, OR AGENTS SHALL BE LIABLE FOR THE UNAUTHORIZED ACCESS TO
OUR OR YOUR TRANSMISSION FACILITIES OR PREMISES OR EQUIPMENT OR FOR THE
UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT, OR DESTRUCTION OF, YOUR DATA
FILES, PROGRAMS, PROCEDURES OR INFORMATION REGARDLESS OF WHETHER SUCH DAMAGE
OCCURS AS A RESULT OF UniBells’S OR ITS AGENT’S NEGLIGENCE. STATEMENTS AND
DESCRIPTIONS CONCERNING THE SERVICE OR DEVICE, IF ANY, BY UniBells OR
UniBells’S AGENTS ARE INFORMATIONAL AND ARE NOT GIVEN AS A WARRANTY OF ANY
KIND.
6.0 MISCELLANEOUS PROVISIONS
6.1 Governing Law. This Agreement and the relationship between
you and us is governed by the laws of the State of California without regard to
its conflict of law provisions. To the extent court action is initiated to
enforce an arbitration award or for any other reason consistent with Section
6.2, you shall submit to the personal and exclusive jurisdiction of the courts
located within the state of California and waive any objection as to venue or
inconvenient forum.
6.2 Dispute Resolution. All disputes arising from or relating to
this Agreement, the Service, or the Device that cannot be resolved between the
parties shall be resolved by arbitration before a single arbitrator and
administered by the American Arbitration Association in accordance with its
Commercial Arbitration Rules in effect on the date of the filing of the claim.
THIS PROVISION CONSTITUTES A WAIVER OF YOUR RIGHT TO A JURY TRIAL. Regardless of
any law to the contrary, all such claims shall be brought no later than one year
after the first event complained of occurred. If the parties cannot agree on a
location for the arbitration, the arbitration shall take place in Sacramento,
California. Upon stipulation of the parties, the arbitration may take place via
teleconference or videoconference. Unless the parties stipulate otherwise,
discovery shall be limited to one Request for Documents, one Request for
Admissions, and one Set of Interrogatories, each of which shall be limited to no
more than 15 requests, including subparts. The propounding party shall bear the
cost of complying with its requests. The arbitrator shall strictly construe
these discovery limitations. In deciding the merits of the dispute, the
arbitrator shall be bound by the plain meaning of the documents entered into
evidence. The arbitrator’s decision shall be final and binding. Without limiting
the foregoing, the parties agree that the arbitrator cannot: (i) award relief in
excess of what this Agreement provides or (ii) award punitive or exemplary
damages. The arbitrator shall award costs and reasonable attorneys’ fees to the
prevailing party. You shall not bring or join any class action of any kind in
court or in arbitration or seek to consolidate or bring previously consolidated
claims in arbitration.
6.3 No Waiver of Rights. UniBells’s failure to exercise or
enforce any right or provision of this Agreement shall not constitute a waiver
of such right or provision.
6.4 Entire Agreement. This Agreement, including all Additional
Terms, constitutes the entire agreement between you and UniBells. This
Agreement supersedes all prior agreements between you and UniBells and any and
all prior or contemporaneous statements, understandings, writings, commitments,
or representations concerning its subject matter.
6.5 Severability. If any part of this Agreement is declared
invalid or unenforceable by a court of competent jurisdiction, all other parts
of this Agreement shall remain valid and enforceable. Such invalidity or
non-enforceability shall not invalidate or render unenforceable any other
portion of this Agreement.
UniTV - Updated
07/01/06
Acceptance of Terms
When you access this site, you acknowledge that you have read and agree to abide by the terms described below. If you do not agree to the terms discussed here, you should exit this site now.
Copyright
Information and content contained in this site is Copyright ¨Ï 2006 UniBells Inc. All Rights Reserved.
All content on this site, including text, graphics, logos, icons, images, audio clips, and software, is the property of UniBells or its content suppliers and is protected by U.S. and international copyright laws and treaty provisions. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of UniBells and is protected by U.S. and international copyright laws and treaty provisions. All software used on this site is the property of UniBells or its software suppliers and protected by U.S. and international copyright laws and treaty provisions. The content on this site may not be used, copied, reproduced, modified, published, uploaded, posted, transmitted or distributed in any way, without UniBells's prior written consent.
Trademarks
The UniBells logo is a trademark of UniBells All other trademarks, service marks, registered trademarks, or registered service marks may be the property of their respective owners. The UniBells trademarks may not be used in connection with any product or service that is not UniBells's in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits UniBells
DISCLAIMER
THIS SITE AND ITS CONTENT ARE PROVIDED BY UniBells ON AN "AS IS" BASIS. UniBells MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. UniBells, TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. UniBells WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE, AND CONSEQUENTIAL DAMAGES OR ANY DAMAGES RESULTING FROM RELIANCE ON THE CONTENT OR INFORMATION PROVIDED, LOSS OF PROFITS, LOST DATA, OR LOSS OF USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE.
Every effort has been made to ensure the accuracy of the information and content on this site. However, UniBells assumes no responsibility for the accuracy of the information. UniBells disclaims any obligation or duty to update any information contained in this site. Any changes will be made at UniBells's sole discretion at any time without notice.
Warranties
Descriptions of, or references to, products, services or publications within web server does not imply endorsement of that product, service or publication. UniBells makes no warranty of any kind with respect to the subject matter included herein, the products listed herein, or the completeness or accuracy of the information. UniBells specifically disclaims all warranties, express, implied or otherwise, including without limitation, all warranties of merchantability and fitness for a particular purpose.
Product Availability
The availability of the products described on this site, and the product descriptions, may vary from country to country. Consult our sales associates for specific product information.
Your Posted Information
You are prohibited from posting or transmitting any unlawful, threatening, obscene, libelous, or otherwise offensive material.
Your Submission
Any material, information, or idea submitted or posted on this Web site will be considered non-confidential and non-proprietary. UniBells may share or otherwise use your submission for any purpose whatsoever. If any of the information submitted constitutes personal data, you agree that UniBells may transmit such personal data across international boundaries for any UniBells business purpose.
Applicable Law
This site is created and controlled by UniBells in Bulgaria . As such, the laws of Bulgaria will govern these disclaimers, terms and conditions, without reference to any principles of conflicts of laws. We reserve the right to make changes to our site and to these disclaimers, terms, and conditions at any time.
Compliance with Applicable Laws and Export Control Laws
Use of this Web site is governed by all applicable federal, state, and local laws. All information available on this site is subject to Bulgarian export control laws and may also be subject to the laws of the country where you reside. UniBells makes no representation that the content on this site is appropriate or available for use in other locations, and access to it from territories where the content is illegal and prohibited.
General
This Site is controlled and operated by UniBells UniBells makes no representation that information or materials available on this Site, or on other sites linked to this Site, are appropriate or available for use in your particular locations, and access to them from locations where their contents are illegal is prohibited. If you choose to access this Site you do so of your own initiative and you are solely responsible for compliance with applicable local laws.
UniBells may revise this notice at anytime by updating this posting. You should visit this page from time to time to review the then-current notice because it is binding upon you.
Links to Third Party Sites
For your convenience, UniBells provides links to sites belonging to other parties, which are not under the control of UniBells UniBells neither reviews, regularly monitors nor has any responsibility for the contents of such sites, and the fact that UniBells has provided a link to such sites is not to be interpreted as an endorsement of, or acceptance of responsibility for, their contents. The content of the third party web sites has been supplied by, and is the sole responsibility of, those third parties. You shall remain solely responsible for protecting yourself from viruses and other destructive elements that may be present on those sites. |