COMPANY INFO

 COMPANY  

Unibells Inc. is a leading provider of voice, video, VoIP telephony and data services over the Internet. Our cutting edge technology enables users to watch high quality IPTV, listen to online radios, make VoIP telephony calls and enjoy a number of bundled services from a single device. What makes our offerings unique is that users can receive our rich content directly on their TV screens and home entertainment systems. Additional benefit of our services is their mobility, which means that users can enjoy them from any location with Internet access as long as they carry with them the CPE devices that we provide as part of our service packages.

Relentlessly developing and searching for new and better technology, UniBells Inc. is made up of unique, experienced individuals aspiring to the same goal of providing the world with innovative high technology solutions and service, specializing in communications, both Voice over IP (VoIP) and data. Dedicated to quality and perfection, UniBell's implacable thirst for success in a dynamic, technological world will ensure not only a significant position, but place itself as a leader in the global market.

Effectively applying our technology to provide communications solutions and service, UniBells specializes in VoIP. The prolific growth, the progressively increasing speed at which data is carried, and the ubiquity of the Internet, allows such technology like VoIP a viable, if not a better, alternative to traditional circuit-switched telecommunications. UniBell is dedicated to serving the needs of the global market, as more technologies become converged and much greater information is not only desired, but also expected by all peoples of this world.

In the first phase of our business plan, we are currently utilizing our technology to provide a better telecommunications solution to the consumer. With our Gateway in place we are able to provide a very low-cost international telephone service. Active business relationships with long distance and local telecom companies in the respective countries in which we have our Gateways, coupled with our advanced technology, has created an opportunity for UniBell to provide this invaluable service to the global community in need of reliable and inexpensive communications solution.

Concurrently we are working on building an infrastructure using equipment that joins the VoIP and Public Switched Telecommunications Network (PSTN) to reduce the burden of high costs and maintain the ease of phone use for consumers, yet create traffic for local telecom carriers. With this infrastructure in place, UniBell will then be a Clearinghouse and career to the needs of not just one market of a specific country, but utilize our resources to provide communications solutions and service to the world."

UniBells Inc. is a proven leader in the IP Telephony business. We see no limits and bring to the table many years of experience, innovation and an infrastructure that offers choices and customization. This depth of experience translates into a company ready to deliver clear, focused service with the highest level of quality possible. Through our own advances in technology, our growth and leadership position in the IP Telephony market will continue.

UniBells Inc. will enable service providers to offer their business customers IP telephony and value-added applications through a new, usage-based monthly fee. As a result, all of our customers will have easier access to the same leading communications solutions used by many of the world's largest companies with no upfront capital investment. Service providers in turn will be able to create a new, recurring revenue stream and drive additional traffic onto their IP network . For more information go to www.UniBells.com

 SOLUTION  

UniBells is an advanced bundle VoIP telephony packet for UniBells Partners and resellers that allows their subscribers to take full advantage of the new generation telephony services. Some of the services including in this packet are explained below but for more information download our white papers on the user portal interface , click support and then click the white paper you want to download .

IP Centrex/PBX

UniPhone centrex feature offers all traditional telephony services such as Call Waiting, Call on Hold, call Transfer, Call park, 3-way Calling, Caller ID, Call Forwarding, Do-Not-Disturb, Redial, Speed Dial, 911 Energency Service, 411 Directory Assistance, *68, *70, Caller ID Block. In addition, the system will allow Voicemail Forwarding, Distinctive Ringing (to distinguished callers), Call Screening (to screen unwanted sales calls), White and Black Lists (to permanently ban callers from calling you), also allows two modes of operation: single-stage dialing - the callers will reach you by dialing the Service Number assigned to you (similar to the traditional telephony service), and two-stage dialing -- the callers will reach you by dialing a central number first and then dialing your assigned extension. Both options offer call screening to provide selective call pickup.

VoiceMail

UniPhone supports advanced Voicemail services via PSTN or VoIP lines to allow subscribers to check their voicemail from anywhere in the world anytime. Some of the standard Voicemail features include: Custom Greeting, Web and Phone Voicemail management, Web Access to Voicemail (download, forward, and delete messages), Password management. In addition, Future5 offers advanced Voicemail services such as Voicemail-to-Email (Unified Messaging) to allow subscribers to receive each voicemail audio file or just a notification for voicemail to the specified email address. Norfa.com integrates with all GSM/SMS providers in the world to send SMS notifications via SMS message once a Voicemail is received or just to remind of a new Voicemail. The subscribers can check and manage their Voicemail via Web or Phone.

Conference

UniBells offers advanced conference services for businesses and individuals. Supported services include conferences that are traditional, scheduled, invite-only, private and public. The system supports three levels of conference user roles that include Administrator, Regular Caller ,and Muted Caller. Administrators can manage conference rooms from the phone (Administrative IVR) or via Web (Web console). Two types of conferences are supported: private (pin authenticated) and public conference. The conference participants may be asked for PIN authentication to enter the conference, if required, or authenticate with Name (conference screening). Administrators can disconnect, mute, and unmute participants via Phone or web at any time, terminate conference, or record the conference and manage the records online or via phone. Scheduled conferences are fully supported based on time or administrator login event. Conferences support private bridging (allows two participants to talk privately), and status services (provides conference status). Conference access can be Service Number based (single-stage) or Extension Number based (two-stage), based on the subscriber profile setup.

Follow-Me

UniPhone allows global roaming and hunting services for subscribers that need to be non-conditionally reached. The services supports up to 20 phone numbers that will be attempted (hunted) once a call is received. For example, a caller calls the subscriber Service Number, and the system starts to sequentially call all numbers in the Follow-me list. If the subscriber does not pick up the phone on all lines, the call will be forwarded to Voicemail. If the subscriber has enabled the call screening feature, once he picks up the call he can decide to accept, reject, or forward the call to Voicemail. Follow-me is used to achieve two main goals: global Roaming -- allows people with multiple phones to receive calls while traveling, and call screening -- allows subscribers high level of security to prevent callers from calling their direct phone numbers and to successfully screen inbound calls. The Follow-me service can be managed from Web of Phone interfaces.

Callback

UniPhone offers a large variety of callback services based on various authentication models. Call-back is commonly used in countries where it is difficult to originate calls due to regulatory or service cost problems. In addition, call-back allows subscribers that travel to have global access to low long-distance and international calling rates anywhere in the world. For example, if you travel overseas and need to make a call, simply log into the user portal web site and enter your current phone number and the system will call you right back. Future5 offers a large variety of call-back services based on various authentication methods. Among those methods are: Web, Email, Caller ID, SMS, PIN, and SMS DID. The most common call-back methods are SMS and Web call-back. Once the system calls the subscriber at his current phone, it prompts the subscriber for a destination number (if not already provided) and then connects the call.

Virtual Fax

UniPhone offers Virtual Fax functionality that allows subscribers to receive faxes without owning a fax machine and/or using a dedicated fax line. Virtual Fax is commonly used to allow automated fax processing and global distribution as well as international fax forwarding to avoid high international call costs. The system accepts any fax format, stores it locally, and if configured, sends it via email to the subscriber's email address. The Virtual Fax management is similar to that of Voicemail. In fact, both system share common folder structure and both Voicemail and Fax files are downloadable and visible via the Voicemail/Fax functionality. Similar to Voicemail, Virtual Fax supports Email and SMS notification

Web Conference

UniPhone offers advanced Web Conference environment for individual and business subscribers. The Web Conference service offers simultaneous Phone Conference initiated via Web and Desktop Sharing services. Once the service is initiated the subscriber can grant limited or full access to his PC desktop to his conference partners while the parties are on the phone talking to each other. The service supports advanced features such as full desktop sharing, view-only and full mode, and conference desktop sharing (multiple parties manage one computer), white board, data and file sharing with real-time audio phone conference services. The Web Conference is commonly used for sales presentations, customer service, technical support and troubleshooting, and secure access. The system is designed to work behind NAT to allow connection even if both parties are behind firewalls.

SMS Messaging

UniPhone offers SMS Service interface to all SMS/GSM providers. Utilizing the system, subscribers can send SMS messages to any mobile phone in the world that accepts them. The messages can contain alphanumeric text and attachments such as ring-tones or pictures (only selected phones are supported due to the proprietary format of the SMS objects). The feature also allows high-level of SMS chat and gaming activity as well as SMS broadcasting. Due to the nature of the SMS Service, all outbound SMS messages incur nominal cost for distribution.

Virtual Office

UniPhone offers Virtual Office services for all businesses and customers that want to utilize high-end PBX Auto Attendant services without purchasing an expensive PBX system. With Virtual Office entrepreneurs and businessmen can represent their offerings in a professional manner with very low monetary investment. The Virtual Office system can be easily customized via Web to allow each subscriber to custom tailor their Virtual Office presentation. For example, subscribers can change the basic menu system selection and enter the destination numbers that will be connected upon callers? selection. Supported customization options include: Sales, Support, Accounting, Business Development, Marketing, Customer Service, Vendor Relations, Order Status, and Operator extensions. Once a caller enters the desired selection they will be connected to the phone number on file which is setup by the subscriber (for example, a subscriber may want to redirect all sales call to his mobile number to be constantly within reach). The system supports both Male and Female IVR prompts and time-based IVR response (for example, during the night the callers will hear that the Virtual Office is closed) to provide sufficient level of customization. Virtual Office can be successfully used for Outsourcing and Offshore Customer Service Centers by simply forwarding the selection to an international call center number.

One Call Service

One Call Service is the most convenient international calling way that it can make all international call, just like a local call. Subscriber will pick up your area code number where you live first(Your own One Call Number), and mapping to destination number where you wish to call via One Call Management page. Now, you just call this your One Call Number, will connect to your destination number at once.

Register your One Call Number on your Cell Phone as speed dial, you can make an international call just like local call any time, any place, even while you drive, instead of pushing pin number and destination number etc, like most of Calling Card did.

Calling Card

UniPhone allows advanced calling card services, for inexpensive long-distance and international calling. If the subscribers are traveling and want to take advantage of UniPhone low long-distance and international call rates, they can access the system and authenticate via PIN or Caller ID (for example from an authorized mobile phone) or both. In addition, they can access their online Address Book and make calls directly with free UniPhone Sofphone software, or any sip enabled software like Xten that runs as and ActiveX application in Microsoft Internet Explorer. One additional way to interact with the Calling Card is to request a call-back service described in the Call-Back Service section.

 


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